In this time of uncertainty, we’d like to reassure all of our box scheme customers that our work will continue as usual, ensuring weekly access to organic, fresh produce for our community as well as support for local food growers. We’re not anticipating any supply shortages as yet but are putting the following measures in place:
- We’ll be liaising with all pick-up points to make sure they’re staying open and accessible to customers. Bear with us if any changes to pick-up locations need to be made – we’ll work with pick-up point hosts to make sure any disruption is minimal.
- Our deliveries may slow down in the coming weeks if it takes longer to pack the bags. We’ll keep you informed but some pick-up times may change.
- We already exercise good hygiene during the box pack, but are stepping this up with increased sanitising and hand-washing breaks for all staff and volunteers, as well as asking anyone exhibiting symptoms to stay home.
- Official guidance currently states: “Currently there is no evidence to support transmission of COVID-19 associated with food. Before preparing or eating food it is important to always wash your hands with soap and water for 20 seconds for general food safety.”
- Due to increased hygiene precautions we will not be able to reuse any returned packaging – so please do not return paper bags or any other packaging to us until further notice.
- If you’re not well enough to pick up your fruit or veg bags, let us know at email@example.com and we will do our best to get your bags delivered to you.
- If you’d like extra produce during this period, email us at firstname.lastname@example.org to increase the size of your bags, or pop along to one of our weekend market stalls to top up (our stalls also have a range of dry and store-cupboard goods including bread, pasta, eggs and coffee).