Booking Terms and Conditions
In order to administer courses effectively we only make confirmed course bookings when we have received full payment. We do understand that sometimes people’s plans change so we are able to offer refunds on the following basis, which helps us to ensure that the costs of putting on courses are covered and that opportunities to attend are maximised.
* If you cancel a booking more than 2 weeks prior to the start of a course we will refund your fees, less a £10 administration charge. Refunds must be requested on cancellation, via firstname.lastname@example.org.
* If you cancel your booking less than 2 weeks prior to the course/event we will not normally make refunds. However if the cancellation is due to a medical condition, bereavement or other exceptional circumstances we will normally refund fees provided that you let us know before the start of the course, again any refunds will be less a £10 administration charge.
* If you do not attend the course without having contacted us beforehand, we are unable to make any refund.
* We reserve the right to cancel courses – a full refund will be made in these circumstances.
Course fees: Solidarity, discounted and free places
We encourage all learners to read our short guidelines below and consider whether they may be able to pay a solidarity rate (standard fee plus up to 50% or more) or should consider applying to pay a discounted rate (standard fee minus 50%) if they meet the criteria below. Courses are free for those on benefits and have no other income. By paying based on our available resources we can foster more equity, sustainability and diversity in our food system and work towards economic justice on a local level.
The fees for the full-day courses are:
|On benefits (e.g. UC, JSA) and with no other income||Free|
|-50%, Discounted rate||£35|
|+50%, Solidarity rate||£95|
Course fee guide
Below is a list of guidelines to assist you as you navigate the question of how much you can afford.
Consider paying the solidarity rate (+50% OR an additional contribution up to this amount or above) if you agree with one or more of the below:
□ You own the home you live in
□ Have access to savings and/or inherited money
□ Working part-time/not working is a choice (for example, have negotiated reducing hours to take this course or taking time out to consider a career change)
□ Have a relatively high degree of earning power due to level of education i.e. educated to degree level
Solidarity rates will offer someone support to take a course they may not otherwise be able to pay for.
Consider applying for a discounted rate (-50%) if you:
□ Support children or other dependents on one income
□ Work part time/are on low income i.e. working less than 16 hours a week
□ You do unpaid care work
□ You do not qualify for state funds solely due to your immigration status
Discounted places will be offered on a case by case basis depending on the amount of solidarity rates paid – please note that we can only offer this discount if there are solidarity fees paid.
The following criteria will be used to assess applications for discounted fees:
- Support children or other dependents on one income
- Work part time/are on low income, not out of choice i.e. working less than 16 hours a week
- Do unpaid care work
- Do not qualify for state funds solely due to immigration status
- And none of the points listed under “Consider paying the solidarity rate” apply
In addition if there are more applications than we can support the following criteria will be used to select those who will receive a discounted fee. Those who meet more of these criteria will be successful:
- From Black, Asian and ethnic minority community and/or Black, Indigenous, and people of colour
- Without basic skills (English and Maths)
- Lone parent
- Over 50 years of age or below 25 years of age
- Anyone who is not a cis man including female, trans, gender queer and non-binary
Consider applying for a free place if you:
□ Are on Universal Credit, Job Seekers Allowance or a similar benefit and have no other income.